This release is only for the Private Cloud Server and Virtual Private Cloud.

Upgrade Program: AppNeta will upgrade your legacy private cloud hardware free of charge until 31 December 2017. Once the upgrade program ends, you can still migrate, but normal purchase costs will apply for PCS1000 hardware. Contact the Customer Care team to schedule your upgrade.

Deployment options

AppNeta private cloud deployments support two deployment options:

  • Virtual Private Cloud - AppNeta Performance Manager runs on a customer provided VM environment. AppNeta Virtual Private Cloud can be deployed onto:
    • Linux KVM
    • VMWare vSphere 5.5
    • VMWare ESXi 5.5
  • Private Cloud Server - AppNeta Performance Manager runs on AppNeta provided hardware (currently PCS1000).

New features

  • APM re-branding—PathView, AppView, and FlowView have been replaced by ‘Delivery’, ‘Experience’ and ‘Usage’. The product is peppered with nomenclature, and page name changes as well. Notably, appliances are now ‘monitoring points’ and user actions are now ‘workflows’. Read more on our blog.
  • APM licensing—In APM, Experience, Usage, and Delivery are all available under the base license. This is a major shift away from the previous module-based approach. See licensing.
  • APM documentation—Our docs have undergone a major re-organization, and reflect corresponding changes to urls, page names, and terminology.
  • New virtual appliance model—AppNeta now offers v35 virtual appliance in a VMWare virtualized environment. Currently Delivery and Experience monitoring are supported. Usage will be supported in a future release.
  • VMware vSphere support for v35—AppNeta now offers a VMware vSphere-compatible version of the v35 virtual appliance. Delivery and Experience monitoring are available. The v35 is the successor to the v30 appliance, so you can replace an existing v30 with a new v35, and assign your existing Medium Office licenses to a v35.
  • v35 update—The v35 can now be installed directly onto an ESXi host that is not managed by vCenter. A separate OVA template is required and is downloadable from the +add appliance wizard.
  • v35 enhancement—Enhancements have been made to to single-ended monitoring on the v35 to improve capacity measurements in virtual environments.
  • Virtual Monitoring Point—Application Usage monitoring and packet capture are now available on v35 for VMware monitoring points.
  • Selenium scripting for Experience—Experience now supports native Selenium scripts. Selenium is a popular web testing tool that supports a greater command set and has more 3rd-party documentation online.
  • Embeddable Charts—A new version of the embeddable charts library is available. Update the embed code in your app/website to take advantage of the latest improvements.
  • Network Path Charts—Another improvement to the Path Performance charts! The time and value of the most recent data point is clearly displayed at the top of the chart for each metric.
  • Network Path Charts—With a few recent improvements in place, the network performance charts have graduated from beta and are now the default charts for the network path performance page. Stay tuned as we continue to make improvements. Make sure to update the embed code to get the latest improvements in your embedded charts.
  • Network Path Charts—The network path performance chart legend now clearly shows labels and values for each of provisioned capacity, available capacity, total capacity and unusable capacity.
  • Network Path Charts—A great visual improvement to our network path performance charts: the color fill under the average line and emphasis of the maximum line help with at-a-glance interpretation of results.
  • Experience Alerting—Prior to this release, all web paths using a given workflow generated alerts based on the alert profile configured in that workflow. This release allows you to mute alerting on an individual web path without changing or removing Alert Profile settings specified on the Workflow.
  • Snapshots on error—When a script fails to complete, a snapshot is presented at the time of error to make easier to determine if a problem with Experience monitoring stems from the page improperly loading.
  • r400 base license increase—The number of WAN paths that come with the r400 base license has increased from 40 to 45, which means means that all customers with r400 get an additional 5 WAN paths per unit, for free! The maximum number of WAN paths the r400 supports has also increased, from 200 to 250.
  • Navigation enhancement—In Experience, you can now open the web path details page in a new browser tab. Previously you had to click through from the web app list to the web path details page in the same tab.
  • Port range display—The path details panel for dual-ended paths now displays the port ranges over which monitoring is performed.
  • Bigger app library—Usage’s application classification library has been updated to include over 100 new apps including Pokemon Go and TuneIn Radio; and other classification improvements including Netflix, Skype, and Snapchat.
  • IPsec—Appliances now support IPSec tunnel mode for delivery and experience monitoring. APM allows you to choose the method of connection, i.e., through standard interfaces or IPSec VPN, on a per path or web path basis.
  • Events—An informational event is generated and shown on the web path timeline chart for any web path configuration changes.
  • ISP Change Detection—Improved ISP change detection to reduce noise and increase reliability of ISP change events.
  • Audit—AppNeta Performance Manager Organization Administrator type users can download records of activity within your APM organization via > Download Audit CSV.
  • Network Interfaces on ‘web admin’—Network interface can now be configured from ‘web admin’. A user can add, edit or delete an interface, configure DNS name servers and search domains, add static routes and set speed, duplex and MTU on an interface. Wireless interface setup is not yet supported from ‘web admin’. It will be supported in a subsequent release.
  • API—Back by popular demand, the “Observer API” endpoint! Integrate events (service quality, monitoring point online/offline, diagnostic tests) with 3rd party web services. See docs.appneta.com/api.html for details.
  • API—The API v3 endpoint is now available bringing the latest Application Experience configuration options to the API.

Resolved issues

ID Keyword Description
CS-6858 Accounts Fixed: Users could not have an account on more than one service instance.
CS-6770 Authentication Fixed: 403 errors occurred for authenticated users when using multiple browser tabs.
CS-7150 SSH Appliance version 8.4.13.x - Disabled weak SSH algorithms/ciphers to protect against SSH vulnerabilities.
PV-3275 Alerts Fixed: Path direction could not be used as a condition in alert profiles.
PV-3199 Assessments Fixed: Advanced voice assessment pdf reports occasionally had blank call load analysis charts.
PV-2728 Charts On the path performance charts, improved the data point highlighting across multiple charts at once. In addition to browser performance improvements, pinning and closing data point pop-ups now works correctly.
PV-3433 Charts Fixed issue on the path performance details page where path name sometimes covers the latest data point information on the chart.
PV-3426 Charts The network path performance chart legend now clearly shows labels for each of provisioned capacity, available capacity, total capacity and unusable capacity. When interacting with the charts, the legend shows the value of each of these metrics at the time pointed at by your mouse.
PV-2867 Charts The charts have been updated to show the summarized time range when plotted points are aggregates. For example in a 1-day view, each plotted point may represent the aggregate of 30 minutes of data where zooming into 1 hour will show the 1-minute unsummarized data points.
PV-2979 Connectivity Fixed: Some m22s repeatedly lost connection to AppNeta.
PV-1490 Delivery Fixed: The default interface was always used for the target connectivity test during path setup. This resulted in the appliance being unable to set up paths when a non-default interface was selected. The selected interface is now used for the connectivity test, and this issue is now resolved.
PV-3382 Delivery Fixed: Occasionally Diagnostic, Voice or Video tests were unable to start due to an “Appliance Busy” warning message.
PV-3344 Delivery Improved stability of the ISP detection algorithm in network path monitoring when the different path monitoring protocols (TCP, UDP, ICMP) go across different ISPs.
PV-3360 Delivery We have reorganized the Path Details charts moving data loss further up the page since it has a major impact on the overall path quality and we want you to see it quickly.
PV-3484 Delivery Fixed an issue with occasional missing data points in the Rate Limited Capacity charts on the path details page.
PV-3323 Delivery Dual-ended paths now display the port ranges over which monitoring is performed.
PV-2221 Diagnostics Fixed: Diagnostics could report a lower total capacity than continuous monitoring.
PV-3312 LAN/WAN Fixed: Spurious hop counts affected the LAN/WAN designation of a path.
PV-3444 Rate-limited path Appliance versions 8.4.13.x and 9.10.2.x - Improved rate-limiting detection and monitoring mechanism.
PV-3478 Rate-limited path Monitoring Point versions 9.11.0.x and 8.4.14.x - Improved monitoring technique on rate-limited networks.
PV-3253 Reports Fixed: Large application performance reports could not be downloaded.
PV-3300 Reports Fixed: Large scheduled application performance reports could fail to run.
PV-3351 Reports Fixed: An error occurred when attempting to generate Application Performance Report for a time range with a day light savings shift.
PV-3363 Security Monitoring Point version 9.11.0.x - Security improvement for m25, m35 and r45 monitoring points to ensure unused ports are closed.
PV-1253 SNMP The default SNMP read-only community string has been changed from ‘public’ to ‘AppNeta’ for new monitoring point deployments. Existing monitoring points will continue using their current community string. The community string can be changed using the Admin API.
PV-3277 User Actions Fixed: Path creation could not complete using Internet Explorer 11.
AV-2189 API The API no longer reports web paths as “failed” during and immediately after an APM service update.
AV-2155 Debug Fixed: Debug log archive files for m20 and m22s could not be emailed via gmail.
AV-2124 Experience On the Experience test drill-down page, the ‘problems’ panel has been renamed to ‘javascript errors’ and only appears if there are errors.
AV-1951 Experience Fixed: On web app details page, web apps using web monitors displayed the appliance name instead of the region name.
AV-2353 Experience Fixed: A customer reported seeing only limited web test results after a 401 response code.
AV-2153 Experience Users can now click a section of the timeline to access the waterfall chart for a milestone.
AV-2468 Experience Fixed: Enabling a disabled web path changes all web paths in that web app group to their default interval for the license setting. (eg. enhanced paths to 1 minute)
AV-2490 Experience Fixed: Incorrect interval setting is displayed on the web paths with non-unique location/target/workflow pairs.
AV-2461 Experience Fixed: Sorting the Web App Group results by column, does not work correctly.
AV-2413 Experience Fixed: Sorting the configure Web App Group table, does not work correctly.
AV-2366 Experience Fixed: Dashboard selector in “Experience > Web Dashboard” is not sorted alphabetically.
AV-2403 Experience Fixed: When running a preview while editing a workflow, the timeout should be 90 seconds.
AV-2434 Experience Fixed: Cancel, when editing a Web App Group, does not always revert the entire edit.
AV-2464 Experience Fixed: In some cases when web paths are disabled, the available license counts may be inaccurate.
AV-2466 Experience Fixed: In the Web Path page, the Group by Web App Group setting sometimes resulted in an incomplete list of web paths per Web App Group.
AV-2467 Experience Fixed: In some rare cases, Web App Groups cannot be edited or created.
AV-1079 Experience Fixed: The URL in Web Path Detail Reports (PDF) that links back to the web path in the AppNeta Performance Manager web app is broken. Going forward, newly generated reports will have working links.
AV-2341 Experience Fixed: Both the current web path status and the latest transaction status were not always an aggregate roll-up of the latest transaction status of each milestone. It may show as error when in fact each milestone was successful.
AV-2433 Experience Fixed: When new APM licenses are assigned or re-assigned, web paths may show inconsistent configuration and monitoring state.
AV-2442 Experience When converting Enterprise Monitoring Points from legacy to the APM licensing, a warning message is presented with specific web paths flagged to have a lower license selected, before any changes can be applied to the Web App Group. For example, change enhanced -> standard.
AV-2460 Experience Fixed: In cases where an account has expired licenses, the Web Paths page only shows a license warning and does not list the web paths. Now the warning is displayed along with the web paths.
AV-2472 Experience Fixed: When “declare” statements or blank lines are present in web path workflows, inaccurate line numbers are reported for script issues found during preview.
AV-2482 Experience Fixed: When a web path is disabled and re-enabled, custom monitoring interval settings are lost and reset to default values.
AV-2053 Experience Fixed: With experience monitoring workflow editing, the table editor for Selenium workflows was too narrow to fit the command name.
AV-2474 Experience Fixed an issue when re-enabling a disabled web path where the web path is left in a disabled state until the first data point arrives.
AV-2493 Experience Fixed: when a web path workflow is edited to have fewer milestones, the web path alert profile may incorrectly show the status of milestones that are no longer relevant.
AV-2465 Experience Fixed an issue where a web path will go into a failed state if the monitoring interval is reduced (e.g. change interval from every 5 minutes to every 1 minute).
AV-2523 Experience Fixed an issue that could result in an unnecessary delay in making a new Monitoring Point available the organization when licenses are available to be used.
AV-2549 Experience Connection and DHCP errors that occur during the wireless reauthentication process are now clearly identified.
AV-2559 Experience Fixed an issue with editing Selenium Workflow scripts for Experience monitoring where in some cases a command is removed after the script is saved. This was occurring with scripts containing particularly long commands or text.
AV-2560 Experience When using the “«Back” button to return to the Experience timeline after drilling down on a test execution to investigate a violation event, the custom time range set prior to drilling down is now maintained. Previously, the time range was reset to the last hour.
AV-2580 Maps We have fixed our map zoom controls to prevent zooming out beyond the full world map view.
AV-2281 Navigation The selected time range will now be maintained when using the “Application Delivery” and “Application Experience” navigation shortcuts in the right sidebar.
AV-2181 User actions Fixed: The way preview screenshot offsets are calculated did not align with other timing data.
AV-2226 User actions Fixed: Empty milestones in custom scripts cause the script to fail.
AV-1422 User actions Fixed: The AppNeta Synthetic plug-in and the Selenium IDE plug-in could not be installed at the same time. Upgrade to the latest AppNeta Synthetic plug-in for complete interoperability between the two plugins.
AV-2244 User actions Fixed: For Experience Synthetic scripts only, the screenshot that Experience should produce in case of page load error was sometimes not loading.
AV-2282 User actions Fixed: No error was shown when a user action description was too long.
CS-6883 API GET /appliance/network/ now includes a boolean to indicate that an interface is a mirror interface.
CS-7358 API Fixed: The Observer API endpoint has been restored.
CS-7839 Audit Log If you have built any automation for processing the newly introduced downloadable audit logs, please be aware that we have changed the order of the columns in the CSV file.
CS-7602 Charts Fixed an issue where network path performance charts were not loading in Internet Explorer 11.
CS-7619 Charts Fixed an issue where capacity charts embedded into 3rd party applications/websites show a redundant series for available capacity. Update your embed code to reference the latest charts library with this fix.
CS-7508 Charts, Integration A new embedded-charts version is now available (v 1.1.35) that includes the recent improvements to the data point pop-up, the most recent data point display and the line fill.
CS-7406 Delivery Fixed: Occasionally the path traceroute chart failed to load.
CS-6134 Delivery, API Fixed: When network paths are created via API the qosName parameter is correctly used to configure the path monitoring to use QoS.
CS-7117 Experience The Experience timeline and the transaction details panel have been combined.
CS-7465 Experience Fixed issues with configuring paths with very long names. For example network paths associated with web paths using long URLs for the target.
CS-7323 Internal Use Only In preparation for APM, an improvement has been made in that way appliance images are staged.
CS-6885 IPv6 Fixed: Users could create an ipv6 address using the REST API even though ipv6 was disabled.
CS-7159 KVM A v35 on KVM is now configured with two interfaces out-of-the-box: eth0 for LAN and eth1 for usage monitoring.
CS-7672 Login Fixed an issue where the reset password link on the AppNeta Performance Manager login page was not working.
CS-7707 Maps Improved styling and presentation of the various AppNeta Performance Manager map views.
CS-6832 Monitoring Point After a monitoring point replacement procedure, the recorded and presented IP interfaces may still reflect the old unit and not the new unit.
CS-6929 Monitoring Point Admin Network interface configuration can now be viewed in the Monitoring Point Admin interface for m25, m35, r45 and v35. The ability to add, edit, and delete network interfaces will be added in an upcoming release.
CS-6912 Monitoring Point Admin If an unexpected error occurs when using the Monitoring Point Admin interface on m25, m35, r45 or r45, it no longer results in a ‘500 Internal Server Error’ page with no navigation menus. Error details are logged to facilitate timely resolution.
CS-7212 Monitoring Point When a change is made to a monitoring point’s IP address, it is now reflected on the Manage Appliances page.
CS-6997 Navigation Fixed: The link to release notes in the help menu was broken.
CS-7246 Notifications Fixed: A customer reported that they were not receiving notification digest emails at the expected interval.
CS-6823 PCA Fixed: After converting a PCA to use https, appliances could only reconnect to the PCA after an appliance reboot.
CS-7280 Reports Fixed: The data performance comparison report did not honor filter settings, which resulted in long report generation times.
CS-7517 Reports Data and Voice Performance Comparison Reports: fixed an issue that prevented on-demand PDF generation and delivery of scheduled reports.
CS-6891 Security Updated the appliance’s debian repository snapshot to protect against CVE-2016-1252.
CS-7608 Security Appliance version 9.10.2.x - Fixed sweet32 vulnerability.
CS-7608 Security Monitoring Point version 9.11.0.x - Fixed Sweet32 vulnerability.
CS-7150 SSH Replaced ssh algorithms and ciphers to protect against ssh vulnerabilities.
CS-7150 SSH Disabled weak SSH algorithms/ciphers to protect against SSH vulnerabilities.
CS-7047 SSO Fixed: An incorrect SSO login url was displayed on the manage identity provider page.
CS-7459 UI Fixed: Manage Users page fails to load when using IE 11.
CS-7512 Usage The virtual monitoring point, v35 on KVM, uses the network interface eth1 for usage monitoring where previously eth2 was referenced.
CS-5823 USB Added additional comments to config yaml files to improve clarity, and usb configuration now stops and exits with error if more than one file named ‘usb-config.yaml’ exists on the usb.
CS-6524 User Administration vPCA now recognizes “.” in email addresses.
CS-7239 v35 After creation, the v35 on VMware is restarted automatically if necessary.
CS-7311 v35 Qualified v35 on KVM for CentOS/RHEL 7.x and Ubuntu 14.04 only.
CS-6840 VLAN Fixed: When a vlan or virtual interface is configured, but the associated physical interface hasn’t been configured as a dhcp or static interface, appliances could not serve up web admin.
CS-7564 VPCA Remote Maintenance Enabling the vPCA Remote Maintenance tunnel now properly updates the APT sources list.
CS-6582 vPCA Setup vPCA setup now supports configurations that combine static IP addresses and empty domain names.
CS-6842 Web admin Fixed: Web admin could indicate that a proxy is in use even if the appliance is connected to its service instance directly.
FV-1493 Application classification Monitoring Point versions 8.4.14.x and 9.11.0.x - Some application traffic that uses long-lived TCP connections was not always classified correctly by Usage. This has been fixed.
FV-1436 Usage Fixed: Not all TCP traffic from Usage custom applications was classified by the application name.
FV-1508 Usage Flow alerting is now available