What is a private cloud server?

Private cloud deployments can be deployed on virtual machines where the customer provides the underlying hardware, or they can be deployed using AppNeta provided hardware, called the Private Cloud Server.

Configuration request

Prior to shipment of your private cloud server, you must complete a private cloud server configuration form containing the following configuration which customer care will apply to your server:

  • Virtual machine running the AppNeta Performance Manager application
    • Hostname
    • DHCP or static IP address, default gateway IP and DNS server IP address(es)
    • NTP server(s)
  • Private cloud server host machine
    • Hostname
    • DHCP or static IP address, default gateway IP and DNS server IP address(es)
    • NTP server(s)


Your server will arrive pre-configured as requested above.

  1. Rack the server if desired.
  2. Plug the server into power. The server has redundant power supplies, so connect both, ideally into separate circuits.
  3. Connect the server to your network using port 1, which is pre-configured as requested (normally for DHCP). If you need additional connections or a static interface configuration, be sure to request these in the configuration form.
  4. Log in to the AppNeta application by entering the AppNeta Performance Manager virtual machine hostname or IP address into a web browser.
  5. For initial login, use the one time password customer care provided you then update your password immediately.
  6. Specify the email server that the application should use to send event notices.
  7. Add user accounts so your users can log in and use the AppNeta application.
  8. Setup your AppNeta appliances

Software updates

Your private cloud server can be completely isolated from external networks during normal operation. However, when private cloud application updates are required, or you wish any changes in networking applied to your private cloud server (eg: hostname or interface settings), you need to:

  • Adjust your firewall rules to allow inbound connections to and outbound connections from the server. Those exceptions can be removed once the updates are complete.
  • Enable the SSL tunnel through which customer care will push software updates. To do this, from the main gear menu choose ‘Remote Maintenance’ and click ‘Enable Tunnel’.

Hardware Specifications

Chassis 1U rackmount
Network 4 x 1 GigE
Redundancy 1+1
Supply range 100-240VAC, 50-60Hz
Max current 7.4-3.7A
Max power 550 W
Dimensions 42.8 x 482.4 x 607 mm
Operating temperature 10°C - 35°C (50°F - 95°F)
Weight 19.9 kg (43.9 lbs)
Compliances http://appneta.com/certifications