Once a network path is configured, its status can be seen on the Network Paths page represented by various status icons. In addition, you can see network path status represented on a geographical map or on a tree map.

Network Paths page

To view network path status on the Network Paths page:

  1. Navigate to Delivery > Network Paths.
    • The network path status is indicated by the status icon in the leftmost column

Network path status icons

Network path status is indicated by the following icons:

Icon Status Description
connectivity-lost.svg Connection loss The path target is not responding to test packets, i.e., 100% packet loss.
violated.svg Violation The target is responding to test packets, but the path is violating one or more alert thresholds.
warning.svg Diagnostic in progress AppNeta Performance Manager (APM) is running a diagnostic on the path.
ok.svg OK The target is responding to test packets, and the path is not violating any alert thresholds.
failed.svg Unknown The path status is unknown. This could be because the source monitoring point is offline, a path attribute has changed and more data must be collected so that performance can be assessed, or the target hostname cannot be resolved.
informational.svg Unlicensed The path source is not licensed; either the APM base license or an add-on license must have expired.
disabled.svg Disabled Monitoring is disabled on the path.

GeoMap

The GeoMap provides a geographical view of your network status. It displays all path sources (monitoring points), path targets (URLs, server/workstation IP, or monitoring point), and the WAN paths between them on a world map. As you zoom out, sources and targets that are geographically close to one another are aggregated into a cluster. The paths connecting the sources and targets are also aggregated. As you zoom in, they separate. Clicking on a source icon, a target icon, or a path, provides further details about that object.

Only network paths of type “WAN” that have a location specified for the source monitoring point and target are shown on the GeoMap.

Source and target icons

The following table shows the types of source and target icons.

Type Single Aggregated
Source source-single.png source-multi.png
Target target-single.png target-multi.png
Sources and Targets multi-source_single-target.png source-target_multi.png

Path status

Path status is indicated by its line color. For aggregated paths, the line color is that of the path with the most severe status.

The following table shows the path color and the associated status from most severe to least severe.

black.png The source is unable to connect to the target.
red.png There is a violation on the path.
yellow.png A diagnostic test is running on the path.
green.png The path is connected with no violations, and no diagnostics are running.
grey.png The path status is Indeterminate (e.g., APM has not heard from the monitoring point), or the monitoring point is either unlicensed or disabled.

View the GeoMap

The GeoMap can be viewed within Dashboards and Delivery.

To view the GeoMap within Dashboards:

  1. Navigate to Dashboards > Overview.
  2. In the Network Path Status pane, click GeoMap.
    • On the map, click a source, a target, or a path for more detail.

To view the GeoMap within Delivery:

  1. Navigate to Delivery > Maps.
    • If prompted, specify the locations of sources and targets that are missing location data.
    • On the map, click a source, a target, or a path for more detail.

Filter network paths

You can configure the GeoMap to show a subset of your network paths. The subset is based on either a network path group or a saved list that you create.

To filter the network paths shown on the GeoMap:

  1. Navigate to the GeoMap.
  2. In the Map View dropdown, select a Group or Saved List of network paths.
    • Only the network paths in the Group or Saved List are displayed.

Tree map

The Network Path Status tree map is like a word cloud but represents monitored network paths in your organization. Each path is represented by a color-coded rectangle where its color indicates the path’s status and its size represents either its Importance setting or the number of violations on the path in the last 24 hours or 7 days. This representation provides an easy way to identify outliers.

View the Network Path Status tree map

You can view the Network Path Status tree map for all organizations you are a member of or for a specific organization.

To view the Network Path Status tree map for all your organizations:

  1. In APM, change the organization you are using to None.
    • The Organization Summary page appears. This includes the Network Path Status pane.
  2. If the tree map does not appear, click Show Monitored Network Path Status in the Network Path Status pane.
    • The tree map appears.

To view the Network Path Status tree map for one organization:

  1. In APM, change the organization you are using to the one you are interested in.
    • The Overview page appears. This includes the Network Path Status pane.
  2. In the Network Path Status pane, click the Treemap tab.
    • The tree map appears.

Configure the Network Path Status tree map

You can configure the tree map to display network paths according to their Importance setting (where the larger the Importance number, the larger the rectangle) or the number of violations on the path in the last 24 hours or 7 days (where the more violations in the period, the larger the rectangle, and paths with no violations are not shown).

To configure the Network Path Status tree map:

  1. View the Network Path Status tree map.
  2. In the Size dropdown, select what the rectangle size represents.

Use the Network Path Status tree map

There are a few actions you can perform on the Network Path Status tree map.

To use the Network Path Status tree map:

  1. View the Network Path Status tree map.
    • To display the network path configuration, hover over the network path rectangle you are interested in.
    • To display side panels with additional detail, click the network path rectangle you are interested in.
    • To display the network path performance page, double-click the network path rectangle you are interested in.