Offline Legacy Monitoring Points

In order to harden security, AppNeta is blocking all TLS1.0 and TLS1.1 connections. The result is that any end-of-support Monitoring Points (m20, m22, m30, r40, r400, v8.4.x Software Sequencers) that have not been replaced with newer models will go offline. TLS1.0 and TLS1.1 connections are blocked in the following releases:

  • APM-Public - APM 14.2.0 (week of Feb 8, 2021)
  • APM-Private - vPCA Summer 2021 release (release number and date TBD)

To resolve the issue, affected Monitoring Points must be replaced:

  • m20, m22, m30, r40, or r400 - contact AppNeta Customer Success to arrange for migration to current generation Monitoring Points.
  • Software Sequencers - follow instructions to install either a macOS NMP or a Windows NMP. Linux-based Software Sequencers need to be replaced with a CMP.

What is the reason for this change?

Why wasn’t I notified?

  • AppNeta first announced End-of-Support for legacy Monitoring Point models in August 2019.
  • Multiple broadcasts and direct customer notifications have been sent through 2020.