Getting Started

The steps that follow outline the procedure for setting up APM and AppNeta Monitoring Points to monitor your network and web application performance. If your system is already set up, the best place to start is to learn more about using Delivery monitoring, Experience monitoring, and/or Usage monitoring. For an Enterprise Monitoring Point (EMP) that is already set up but needs to be reconfigured, see one of the Monitoring Point configuration pages (for example, the Physical Interfaces page). Review the Implementation Checklist for a summary of the required and optional setup steps.

Confirm that you are able to perform the setup procedures

Before you begin you must confirm that you are able to log in to APM and that you have sufficient privileges to perform the setup.

Log in to APM

APM-Public Cloud customers and APM-Private Cloud customers use different URLs to log in to APM. Use the one that applies to you.

Customer type Login URL
APM-Public Cloud
APM-Private Cloud Use the IP address or URL for your APM-Private Cloud instance

If you do not have a user ID, contact your system administrator or AppNeta Support.

Confirm your privileges

Check that you have the privileges necessary for system setup.

User role Setup Capability
Organization Admin Can perform all setup steps
Advanced Can perform all steps except adding users and setting up notifications for other users

Set your time zone

Set the time zone where you are located. Setting your time zone correctly is important because charts and reports reflect your local time.

  1. In APM, hover over your user icon at the top right of the page.
  2. Select Update Time Zone from the dropdown.
  3. In the Time Zone field, select the time zone you are located in.
  4. Click Save.
    • Your user time zone is set accordingly.

There is a minor caveat when using daylight saving time zones. When the time range you select for displaying charts includes the daylight savings time boundary, the x-axis of the time series honors standard time. If this is undesirable, you can temporarily change your user time zone to a standard time zone.

Set up a Monitoring Point

The Monitoring Point setup procedure depends on the Monitoring Point model you want to use:

Legacy Monitoring Points

Set up performance monitoring

Once the Monitoring Point is installed and can connect to APM and the time zone is set, you can set it up for monitoring.

  • To visualize network performance and to determine where network problems are occurring, set up Delivery monitoring.
  • To visualize application performance experienced by users at a given location, set up Experience monitoring.
  • To see how bandwidth at a given location is being devoted to particular applications, hosts, and users, set up Usage monitoring.

Set up alerting

Once you are monitoring your network, you’ll want APM to detect when there are performance issues.

Set up email notifications

Once alerting is set up and you are detecting issues in your network, you’ll want to be informed of them.

Add users

If there are other users that need access to APM, you’ll want to add them.

Add organizations

If you want to organize your licenses, users, and monitoring data into logical groups you can create child organizations for this purpose.