Dashboards provide an “at a glance” way to view the status and health of your network and applications. Available dashboards include:

  • Overview—The Overview dashboard provides a high-level system summary that includes the number of web paths and network paths, Monitoring Point status, service level compliance, violations, and network path status in the form of a GeoMap and a TreeMap.
  • Network Violation Summary—The Network Violation Summary dashboard provides an at-a-glance view of the most important network path violations over a selected period.
  • Web App Violation Summary—The Web App Violation Summary dashboard provides an at-a-glance view of the most important web path violations over a selected period.
  • Current Network Violation Map—The Current Network Violation Map dashboard provides a geographical view of your current network status. It also allows you to filter paths directly rather than indirectly via Network Path Groups or Saved Lists.
  • Web App Performance—The Web App Performance dashboard provides the status of selected web app groups over time (up to 30 days).
  • Application Quality—The Application Quality dashboard enables you to view the performance of the network and web paths that deliver an application over time (up to 30 days).

The dashboards you create are visible by all users.

Network Violation Summary dashboard

The Network Violation Summary dashboard provides an at-a-glance view of the most significant network path violations over a selected period. You can create and save multiple Network Violation Summary dashboards to view different sets of network paths.

Screenshot of a simplified Network Violation Summary dashboard to show its layout.

The dashboard identifies (by color) the groups of network paths with the highest average violation durations.

  • Tile size - Determined by the sum of the network path Importance values.
  • Tile name - Identifies the grouping.
  • Value - The average violation duration for the group.

Interpret Network Violation Summary dashboard results

Results are shown in a summary area and a tile area.

Summary area

Screenshot of the summary area of the Network Violation Summary dashboard.

The summary area (including a legend and summary statistics) shows up to five sections, representing (by color) groups of paths with highest to lowest average violation durations. The summaries are for groups of tiles in the tile area with the same color. The violation duration shown for a section is the highest of the groups in that section.

Toggle the icon to hide or show groups of non-violating network paths.

Tile area

Screenshot of the tile area of the Network Violation Summary dashboard.

The tile area identifies (by color) the groups of network paths with the highest average violation durations. Tile size is determined by the sum of the network path Importance values. Tile name identifies the grouping. The value shown is the average violation duration for the group.

Click a tile to view violation details:

Screenshot of the detail pane seen when you click a tile on the Network Violation Summary dashboard.

Field Description
Path Name Click to view the selected path on the Network Paths page.
Duration The length of time the network path was in violation during the selected time range.
% The percentage of the Monitored Time the network path was in violation.
Count The number of times the network path was in violation during the selected time range.
Monitored Time The length of time the network path was being monitored during the selected time range.
Violation Duration Avg. The percentage and average violation time of all network paths in the group over the time range.
Max Violation Duration The maximum violation time of a network path in the group over the time range.
Monitored Time Avg. The average time that network paths in the group were monitored over the time range.
Total Violations The total number of times network paths in the group were in violation over the time range.
Paths with violations The percentage and number of network paths in the group that had violations over the time range.

Actions include:

Link Description
Path Name Click a network path name to see path performance details.
View Paths in Treemap Click to view the group of network paths in the Network Violation Summary dashboard.
Path List Click to view the group of network paths on the Network Paths page.

Create a Network Violation Summary dashboard

  1. Navigate to Dashboards.
  2. Click Create Dashboard.
  3. In the Type dropdown, select Network Violation Summary.
  4. In the Name field, enter the name of the new dashboard.
  5. Click Create.
  6. Configure the dashboard.

Edit a Network Violation Summary dashboard

Only Org Admins can edit a dashboard created by someone else.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Network Violation Summary dashboard you want to edit.
  3. Configure the dashboard.

Configure Network Violation Summary dashboard settings

Configure the dashboard to view the network paths you are interested in, to specify how they are grouped, and to specify the time range of interest.

Screenshot of the configuration section of a Network Violation Summary dashboard.

Step 1: Filter network paths for the dashboard.

  1. Click the search field (1) to access a list of Tags and Locations.
  2. Search for and select a Tag from the list.
    • Available Tag values are listed.
  3. Select one or more of the Tag values listed and click Apply
    • The dashboard includes only network paths matching the selected filter(s).
  4. Optionally, repeat these steps to apply additional filters.

Additional filter actions:

  • Click “=” to invert the filter and exclude matching results.
  • Click “=!” to invert the filter and include matching results.
  • Click “x” to remove the filter.

Step 2: Change how paths are grouped into tiles

Paths are grouped into tiles according to the Tag selected in the Group By dropdown.

  • In the Group By dropdown (2), select a Tag.

Note: If Group By is “None”, each tile represents one path.

Step 3: Define the time range

  • In the time range dropdown (3), select a time range (relative to the current time) for the dashboard.

Step 4: Save changes

  • To save the changes, in the Save dropdown (4) select Save.

Copy a Network Violation Summary dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Network Violation Summary dashboard you want to copy.
  3. In the Save dropdown, select Save as.
  4. In the Name field, specify the name of the new dashboard.
  5. Click Create.

Set a Network Violation Summary dashboard as the Home dashboard

The Home dashboard is the one to appear at the top of the list of dashboards.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Network Violation Summary dashboard you want to set as the Home dashboard.
  3. Click Set as Home.
    • The dashboard appears at the top of the list

Share a Network Violation Summary dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Network Violation Summary dashboard you want to share.
  3. Click Share.
  4. Add the email address of the recipient to the Share dialog.
  5. Click Share.
    • An email with the dashboard URL is sent to the recipient.

Delete a Network Violation Summary dashboard

Only Org Admins can delete a dashboard created by someone else.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Network Violation Summary dashboard you want to delete.
  3. Click Delete.
  4. Click Yes, I’m sure.

Web App Violation Summary dashboard

The Web App Violation Summary dashboard provides an at-a-glance view of the most significant web path violations over a selected period. You can create and save multiple Web App Violation Summary dashboards to view different sets of web paths.

Screenshot of a simplified Web App Violation Summary dashboard to show its layout.

The dashboard identifies (by color) the groups of web paths with the highest average violation durations.

  • Tile size - Determined by the number of web paths in a group.
  • Tile name - Identifies the grouping.
  • Value - The average violation duration for the group.

Interpret Web App Violation Summary dashboard results

Results are shown in a summary area and a tile area.

Summary area

Screenshot of the summary area of the Web App Violation Summary dashboard.

The summary area (including a legend and summary statistics) shows up to five sections, representing (by color) groups of paths with highest to lowest average violation durations. The summaries are for groups of tiles in the tile area with the same color. The violation duration shown for a section is the highest of the groups in that section.

Toggle the icon to hide or show groups of non-violating web paths.

Tile area

Screenshot of the tile area of the Web App Violation Summary dashboard.

The tile area identifies (by color) the groups of web paths with the highest average violation durations. Tile size is determined by the number of web paths. Tile name identifies the grouping. The value shown is the average violation duration for the group.

Click a tile to view violation details:

Screenshot of the detail pane seen when you click a tile on the Web App Violation Summary dashboard.

Field Description
Path Name Click to view the selected path on the Web Paths page.
Target The web path target.
Duration The length of time the web path was in violation during the selected time range.
% The percentage of the Monitored Time the web path was in violation.
Count The number of times the web path was in violation during the selected time range.
Monitored Time The length of time the web path was being monitored during the selected time range.
Violation Duration Avg. The percentage and average violation time of all web paths in the group over the time range.
Max Violation Duration The maximum violation time of a web path in the group over the time range.
Monitored Time Avg. The average time that web paths in the group were monitored over the time range.
Total Violations The total number of times web paths in the group were in violation over the time range.
Paths with violations The percentage and number of web paths in the group that had violations over the time range.

Actions include:

Link Description
Path Name Click a web path name to see path performance details.
View Paths in Treemap Click to view the group of web paths in the Web App Violation Summary dashboard.
Path List Click to view the group of web paths on the Web Paths page.

Create a Web App Violation Summary dashboard

  1. Navigate to Dashboards.
  2. Click Create Dashboard.
  3. In the Type dropdown, select Web App Violation Summary.
  4. In the Name field, enter the name of the new dashboard.
  5. Click Create.
  6. Configure the dashboard.

Edit a Web App Violation Summary dashboard

Only Org Admins can edit a dashboard created by someone else.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Violation Summary dashboard you want to edit.
  3. Click Edit Settings.
  4. Configure the dashboard.

Configure Web App Violation Summary dashboard settings

Configure the dashboard to view the web paths you are interested in, to specify how they are grouped, and to specify the time range of interest.

Screenshot of the configuration section of a Web App Violation Summary dashboard.

Step 1: Filter web paths for the dashboard.

  1. Click the search field (1) to access a list of Tags and Locations.
  2. Search for and select a Tag from the list.
    • Available Tag values are listed.
  3. Select one or more of the Tag values listed and click Apply
    • The dashboard includes only web paths matching the selected filter(s).
  4. Optionally, repeat these steps to apply additional filters.

Additional filter actions:

  • Click “=” to invert the filter and exclude matching results.
  • Click “=!” to invert the filter and include matching results.
  • Click “x” to remove the filter.

Step 2: Change how paths are grouped into tiles

Paths are grouped into tiles according to the Tag selected in the Group By dropdown.

  • In the Group By dropdown (2), select a Tag.

Note: If Group By is “None”, each tile represents one path.

Step 3: Define the time range

  • In the time range dropdown (3), select a time range (relative to the current time) for the dashboard.

Step 4: Save changes

  • To save the changes, in the Save dropdown (4) select Save.

Copy a Web App Violation Summary dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Violation Summary dashboard you want to copy.
  3. In the Save dropdown, select Save as.
  4. In the Name field, specify the name of the new dashboard.
  5. Click Create.

Set a Web App Violation Summary dashboard as the Home dashboard

The Home dashboard is the one to appear at the top of the list of dashboards.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Violation Summary dashboard you want to set as the Home dashboard.
  3. Click Set as Home.
    • The dashboard appears at the top of the list

Share a Web App Violation Summary dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Violation Summary dashboard you want to share.
  3. Click Share.
  4. Add the email address of the recipient to the Share dialog.
  5. Click Share.
    • An email with the dashboard URL is sent to the recipient.

Delete a Web App Violation Summary dashboard

Only Org Admins can delete a dashboard created by someone else.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Violation Summary dashboard you want to delete.
  3. Click Delete.
  4. Click Yes, I’m sure.

Current Network Violation Map dashboard

The Current Network Violation Map dashboard provides a geographical view of your current network status. It displays all path sources (Monitoring Points), path targets (URLs, server/workstation IP, or Monitoring Point), and the WAN paths between them on a world map.

As you zoom out, sources and targets that are geographically close to one another are aggregated into a cluster. The paths connecting the sources and targets are also aggregated. As you zoom in, they separate. Clicking on a source icon, a target icon, or a path, provides further details about that object.

The dashboard also provides direct filtering via a filter bar rather than having to filter based on a Network Path Group or a Saved list.

Create a Current Network Violation Map dashboard

  1. Navigate to Dashboards.
  2. Click Create Dashboard.
  3. In the Type dropdown, select Current Network Violation Map.
  4. In the Name field, enter the name of the new dashboard.
  5. Click Create.

Filter paths on the Current Network Violation Map dashboard

A filtering mechanism is available to filter the network paths you wish to view in the dashboard. Multiple filters can be combined together and with a search string for even further granularity.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Current Network Violation Map dashboard you want to use.
  3. Click the search field.
    • The filters appear.
  4. Select a filter or search for a Custom Tag.
    • Values matching the filter type are listed.
    • If a search keyword was entered, matching Custom Tags are listed.
  5. Select one or more of the filters or Tags listed and click Apply.
    • Network paths matching the selected filters are shown.
    • Click “=” to invert the filter.
    • Click “x” to remove the filter.
    • To refine what you are filtering, you can add another filter by repeating these steps.

Save a Current Network Violation Map dashboard

Only Org Admins can save changes to a dashboard created by someone else.
View Only users cannot save changes to a dashboard.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Current Network Violation Map dashboard you want to use.
  3. Make changes to the filter.
  4. Click the Save dropdown.
    • Click Save to save the changes.
    • Click Save as to save the changes to a new dashboard.

Set a Current Network Violation Map dashboard as the Home dashboard

The Home dashboard is the one to appear at the top of the list of dashboards.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Current Network Violation Map dashboard you want to set as the Home dashboard.
  3. Click Set as Home.
    • The dashboard appears at the top of the list

Share a Current Network Violation Map dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Current Network Violation Map dashboard you want to share.
  3. Click Share.
  4. Add the email address of the recipient to the Share dialog.
  5. Click Share.
    • An email with the dashboard URL is sent to the recipient.

Delete a Current Network Violation Map dashboard

Only Org Admins can delete a dashboard created by someone else.
View Only users cannot delete dashboards.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Current Network Violation Map dashboard you want to delete.
  3. Click Delete.
  4. Click Yes, I’m sure.

Web App Performance dashboard

The Web App Performance dashboard provides a way to view, at a glance, the status of selected web app groups over time (up to 30 days). You can create multiple Web App Performance dashboards to view different sets of web app groups.

Create a Web App Performance dashboard

  1. Navigate to Dashboards.
  2. Click Create Dashboard.
  3. In the Type dropdown, select Web App Performance.
  4. Click Create.
  5. Update the dashboard name.
  6. For all the web app groups you want to display on your web dashboard:
    1. Click .
    2. Click Select Web App Group and select a web app group.
    3. Click Select Workflow and select a workflow.
    4. Select one or more Monitoring Points.
  7. Click Done

Edit a Web App Performance dashboard

Only Org Admins can edit a dashboard created by someone else.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Performance dashboard you want to edit.
  3. Click (next to the web dashboard name).
  4. You can do the following:
    • Edit the web dashboard name.
    • Change the order of monitored items (use the grab bars at the left of each item).
    • Change the web app group for an item (click ).
    • Change the workflow for an item (click ).
    • Change the Monitoring Point(s) for an item (click to see a list of Monitoring Points).
    • Delete an item (click to delete an item).
    • Add a web app group (click ).
  5. Click Done.

Share a Web App Performance dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Performance dashboard you want to share.
  3. Click next to the dashboard name.
  4. Click Share Link.
  5. Add the email address of the recipient to the Share dialog.
  6. Click Share.
    • An email with the dashboard URL is sent to the recipient.

Delete a Web App Performance dashboard

Only Org Admins can delete a dashboard created by someone else.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Performance dashboard you want to delete.
  3. Click (next to the web dashboard name).
  4. Click (next to the web dashboard name).
  5. Click OK.

View a Web App Performance dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Performance dashboard you want to view.
    • Click next to a field for information about that field.

View web path status on a Web App Performance dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Performance dashboard you want to view.
  3. Click next to the web app group containing the web paths you want to view.

Change time range of Web App Performance dashboards

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Web App Performance dashboard you want to view.
  3. In the Zoom field, click the time range you want to view.

Application Quality dashboard

The Application Quality dashboard enables you to view the performance of the network and web paths that deliver an application over time (up to 30 days). The dashboard summarizes the percentage of monitoring time selected network paths (and, if selected, web paths) were either working as expected (status = “OK”), could not connect to the target (status = “Violated - Outage”), or were violating alert conditions and not meeting performance requirements (status = “Violated - Performance”).

You can create multiple Application Quality dashboards to view different sets of network paths. You can also use the Application Quality Report to have this same information automatically distributed by email.

Create an Application Quality dashboard

  1. Navigate to Dashboards.
  2. Click Create Dashboard.
  3. In the Type dropdown, select Application Quality.
  4. In the Name field, enter the name of the new dashboard.
  5. Click Create.
  6. Configure the dashboard.

Edit an Application Quality dashboard

Only Org Admins can edit a dashboard created by someone else.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Application Quality dashboard you want to edit.
  3. Click Edit Settings.
  4. Configure the dashboard.

Configure Application Quality dashboard settings

  1. Filter network paths for the dashboard.
    1. Click the search field.
      • The filters appear.
    2. Select a filter or search for a string or a Custom Tag.
      • Values matching the filter type are listed.
      • If a search keyword was entered, matching Custom Tags are listed.
    3. Select one or more of the filters or Tags listed and click Apply.
      • Network paths matching the selected filters are shown.
      • Click “=” to invert the filter.
      • Click “x” to remove the filter.
      • To refine what you are filtering, you can add another filter by repeating these steps.
  2. Specify a time range for the dashboard.
  3. In the Performance Data dropdown, select the data you are interested in.
    • Network Path Only - dashboard is based solely on the performance of selected network paths.
    • Network and Web Path - dashboard is based on the performance of selected network paths and the web paths they are associated with.
  4. In the Location by dropdown, select the level of granularity you’d like paths grouped by.
    • Most Specific - group paths using the most specific location attribute that has been set. For example, if City has not been set for a Monitoring Point, paths sourced from it are grouped by the Monitoring Point’s state/province or country (and if no location attributes have been set, the Monitoring Point name is used).
    • Monitoring Point - group by Monitoring Point. Treats each Monitoring Point as a distinct location, regardless of its configured location. To edit a Monitoring Point’s location, see Edit a Monitoring Point’s location
    • City, State/Province, and Country - group paths by the location attribute set for the source Monitoring Point. For Monitoring Points that do not have a location set, paths are grouped into an “Unspecified” location.
  5. In the Sort by dropdown, select how the results will be sorted (worst offenders first).
    • Performance Violation Duration - sort by total amount of time paths in the group were in a performance violated state.
    • Performance Violation Count - sort by the number of times paths in the group were in a performance violated state.
    • Outage Violation Duration - sort by total amount of time paths in the group were in an outage state.
    • Outage Violation Count - sort by the number of times paths in the group were in an outage state.
    • Location Name - sort Locations by the Location name.
  6. In the Limit Location field, specify the number of locations to show. These are the worst performing locations based on the Sort by selection.
  7. In the Limit Paths/Location field, specify the number of worst performing paths to show for each location. Specify 0 to show only the summary.
  8. In the Mark locations as violated when more than X% of paths are in that state field, specify the percent of paths that must be in violation to consider a location as violated.
  9. Click Update.
  10. To save the changes, in the Save dropdown select Save.

Copy an Application Quality dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Application Quality dashboard you want to copy.
  3. In the Save dropdown, select Save as.
  4. In the Name field, specify the name of the new dashboard.
  5. Click Create.

Set an Application Quality dashboard as the Home dashboard

The Home dashboard is the one to appear at the top of the list of dashboards.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Application Quality dashboard you want to set as the Home dashboard.
  3. Click Set as Home.
    • The dashboard appears at the top of the list

Share an Application Quality dashboard

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Application Quality dashboard you want to share.
  3. Click Share.
  4. Add the email address of the recipient to the Share dialog.
  5. Click Share.
    • An email with the dashboard URL is sent to the recipient.

Delete an Application Quality dashboard

Only Org Admins can delete a dashboard created by someone else.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, select the Application Quality dashboard you want to delete.
  3. Click Delete.
  4. Click Yes, I’m sure.

Interpret Application Quality dashboard results

Note that the determination of whether a location is considered violated is based on the Mark locations as violated when more than X% of paths are in that state setting. When a location is considered violated, if any paths are in the “Violated - Outage” state, the location is shown as being in that state.

Screenshot of an Application Quality dashboard.

Performance summary

The summary area (1) at the top of the dashboard provides a performance summary of paths over the specified reporting period. Note that the sum of the three status types is 100% (“OK” + “Violated - Outage” + “Violated - Performance” = 100%). All paths have an equal weighting.

Element Description
OK the percentage of the monitoring time locations were being successfully monitored (not in a violated state).
Violated - Outage the percentage of the monitoring time locations were in the “Violated - Outage” state. An outage is when the monitoring point can’t connect to a target.
Violated - Performance the percentage of the monitoring time locations were in the “Violated - Performance” state. A performance violation is when a path is operating outside alert thresholds.
Trend the % change from the previous period.
Monitoring Inactive (2) the percentage of the reporting period Monitoring Points were offline or network paths were created part way through the reporting period.
Performance chart (3) a graphical representation of the performance metrics over sub-periods within the reporting period.
Performance table (4) a tabular representation of the performance metrics over sub-periods within the reporting period.

Performance details

The detail area of the dashboard shows a performance summary of selected network paths grouped by Location or by Monitoring Point over the specified reporting period. The dashboard configuration settings control the information displayed in this area.

Location summary

The location summary (5) is displayed in all cases. Note that:

  • The violations shown are those where the percentage of violated network paths at the location is above the Mark locations as violated when more than X% of paths are in that state setting.
  • If the Performance Data setting is “Network and Web Path” then outages are only determined from web connectivity. It is not an outage if the network path is unable to connect, e.g. ICMP is blocked, but all of the associated web paths can connect to the target.

Screenshot of the Location summary area of the Application Quality dashboard.

Element Description
Time line performance chart shows the location status over the reporting period.
Outage - Violations the number of times network paths within the location were unable to connect to their targets over the reporting period.
Outage - Duration the amount of time network paths within the location were unable to connect to their targets over the reporting period.
Performance - Violations the number of times network paths within the location were in violation (outside alert thresholds) over the reporting period.
Performance - Duration the amount of time network paths within the location were in violation (outside alert thresholds) over the reporting period.
Path details

Path details (6) are displayed if the Limit Paths/Location configuration setting is non-zero. The paths are sorted by Outages count + Violations count.

Screenshot of the Path details area of the Application Quality dashboard.

Element Description
Network path name Network path name
Performance chart shows the percentage of monitoring time the network path was in one of the three monitoring states (OK (green), Violated - Outage (black), or Violated - Performance (red)).
Outage - Violations the number of times network path was unable to connect to its target over the reporting period.
Outage - Duration the amount of time network path was unable to connect to its target over the reporting period.
Performance - Violations the number of times network path was in violation (outside alert thresholds) over the reporting period.
Performance - Duration the amount of time network path was in violation (outside alert thresholds) over the reporting period.
Violation Details the types of violations that occurred and the amount of time associated with each.

Manage dashboard list

You can manage the ordering of the dashboard list on the Dashboards page and you can share a link to a dashboard using functionality within the dashboard list.

  1. Navigate to Dashboards.
  2. In the dashboard list on the left, hover over a dashboard and click .
  3. Select an action:
Action Description
Set as Home assign a dashboard as the “home” dashboard - the one to appear at the top of the list of dashboards.
Send to Top arrange the order of dashboards in the dashboard list by moving a dashboard to the top of the list (just below the “home” dashboard).