Whenever you insert a USB stick into a monitoring point, the monitoring point outputs its current configuration. Some monitoring point models support advanced configurations by USB using yaml config files.
When you insert a USB stick into the monitoring point that is on and fully booted, it gives you feedback:
- The status LED changes to rapid beat.
- m25 | m35
- The device beeps twice and the status LED changes to rapid beat.
- The monitoring point beeps once.
- r40 and r400
- The LCD displays ‘USB Drive Detected’.
The monitoring point lets you know when it’s ready:
- m22 | m25 | m35
- The status LED changes to a heartbeat.
- The monitoring point beeps twice.
- r40 | r45 | r400
- The LCD displays ‘Complete/remove USB drive’.
No response to USB
If the monitoring point LED pattern doesn’t change when you insert the USB stick:
- Make sure the monitoring point was on and fully booted before you insert the USB stick.
- Try a different, fat32-formatted stick. Unfortunately, not all disk utilities do a great job of formatting at fat32, so we recommend trying a full format with Windows 7 or 8, rather than OSX. Also, not all USB stick chipsets play nice with the monitoring points so, as a sanity check, we recommend trying a second memory stick.
- If a different USB stick didn’t work, power cycle the unit and try again.
- If power cycling didn’t help, attempt a hard reset.
- If the monitoring point remains unresponsive to USB, it’s a candidate for RMA. open a support ticket.