In order to collect monitoring data or to access an Enterprise Monitoring Point (EMP) from APM, it must be connected to APM. You can view a monitoring point’s connection status on the Manage Monitoring Points page.
To view its configuration, you can access a monitoring point via the Web Admin or via the Admin API. You can also retrieve its configuration using a USB stick.

View monitoring point status

To view a monitoring point’s status:

  1. Navigate to > Manage Monitoring Points.
    • The monitoring point status is indicated by the icon in the left column.
Icon Status Description
ok.svg OK The device is connected to APM.
connectivity-lost.svg Connection Lost The device is not connected to APM. Troubleshoot the issue.
warning.svg Warning The device software needs to be updated, is not licensed, or is experiencing an error.