In order to collect monitoring data or to access an Enterprise Monitoring Point (EMP) from APM, it must be connected to APM. You can view a monitoring point’s connection status on the Manage Monitoring Points page.
To view its configuration, you can access a monitoring point via the Web Admin or via the Admin API. You can also retrieve its configuration using a USB stick.

View monitoring point status

To view a monitoring point’s status:

  1. Navigate to > Manage Monitoring Points.
    • The monitoring point status is indicated by the icon in the left column.
Icon Status Description
Green circle with white check mark OK The device is connected to APM.
Black circle with white minus sign Connection Lost The device is not connected to APM. Troubleshoot the issue.
Yellow circle with white exclamation mark Warning The device software needs to be updated, is not licensed, or is experiencing an error.