Use the following steps to install a Native Monitoring Point (NMP) in your network. After installation is complete, the NMP software connects to back APM. Once this is done, you need to license the Monitoring Point, set its location, and then set up Delivery monitoring.

  1. Prerequisites
  2. Prepare the host
    1. Windows hosts
    2. Mac OS hosts
    3. Virtual hosts
    4. Linux hosts (systemd) - Configure auto-restart
  3. Download and install the software
  4. Assign licenses
  5. Set the Monitoring Point location
  6. Set up monitoring


Prepare the host

Host preparation depends on the host operating system being used.

Windows hosts

You may need to add an exception to your Windows firewall and any other security software that may block NMP traffic.

Video - A video is available for both APM Public and APM Private users that describes how to download, install, and license an AppNeta Software Sequencer on a Windows host.

Mac OS hosts

No changes required.

Virtual hosts

In virtual environments, the pseudo performance counter must be enabled or the NMP will return spurious results. For example, to enable the pseudo performance counter in vSphere Client 5.5:

  1. In the vSphere Client, navigate to View > Inventory.
  2. Power off the guest on which the NMP will be installed.
  3. Select the host at the root of the inventory tree and then navigate to it’s Summary tab.
  4. In the Resources pane of the Summary tab, find its datastore and right-click > Browse Datastore.
  5. In the Datastore view, select the directory corresponding to the guest.
  6. Download the guest’s configuration file (the .vmx file).
  7. In the configuration file, search for the line monitor_control.pseudo_perfctr = "true". If it is not present, append it to the file and save your changes.
  8. In the Datastore view, upload your new .vmx file.
  9. Reset the guest.

Linux hosts (systemd) - Configure auto-restart

To configure a Linux system (that supports systemd) to start automatically when the system is rebooted:

  1. Create a systemd service file (/etc/systemd/system/sequencer.service) with the following content:

    Description=Sequencer networking.service
    ExecStart=/opt/pathview/netseq-linux -b
    [Install] networking.service
  2. Enable the service.

    systemctl enable sequencer.service

Download and install the software

  1. Log in to APM.
  2. Select an organization (if you belong to more than one).
  3. If you’re setting up your first Monitoring Point, you will be taken to the first step of the Add Monitoring Point wizard.
  4. If your organization already has Monitoring Points, navigate to > Manage Monitoring Points > Add Monitoring Points.
  5. Click the button for your operating system.
    • Follow the instructions to download the NMP software for your operating system and the configuration file for your organization.
    • Keep APM open.
  6. Install the NMP software and configuration file on your host machine.

Assign licenses

Every Monitoring Point is sold with a base license that allows it to monitor a certain number of applications. The base license must be assigned to the Monitoring Point in APM before it can be used. Optionally, add-on licenses can be assigned.

To license a Monitoring Point:

  1. Within APM, navigate to > Manage Monitoring Points.
  2. Wait for the new Monitoring Point to show up in the list (you may need to refresh your screen).
    • The Monitoring Point status should show “Connection Established” (Green circle with white check mark).
    • If it doesn’t appear after a few minutes, you’ll need to troubleshoot the problem.
  3. Assign a base license to the Monitoring Point.
  4. Optionally, assign add-on licenses as required.

Set the Monitoring Point location

When adding a new Monitoring Point to APM, you need to specify its location. This setting provides essential geographical context for the data that the Monitoring Point collects.

To set the location of the Monitoring Point:

  1. Enter the Monitoring Point location if prompted during the setup procedure.

Set up monitoring

At this point the Monitoring Point setup is complete. Continue the APM setup procedure at Set up monitoring.
Note that the NMP only supports Delivery monitoring. It does not support Experience or Usage monitoring.