Before you can use AppNeta Performance Manager (APM), you need to install a monitoring point in your network.

  1. Decide where to deploy
  2. Adjust your firewall rules
  3. Download a config
  4. Install the config
  5. Connect to the network
  6. Configure the 10g network connection interface
  7. Cable the 10G network connection interface
  8. Cable the 10G Usage monitoring interface
  9. Assign licenses
  10. Set the device location
  11. Configure additional features

Decide where to deploy

You need to be strategic about where you position your monitoring point:

  • Make sure the paths you end up monitoring overlap as much as possible with the end-to-end application delivery path—from the user, through the network, to the server. This means matching your users in terms of geography and maybe even network segment.
  • Make sure you’re monitoring from perspective of the people using the app so that your results are relevant to their actual experience. This means thinking about VLAN tags and QoS in addition to geography.
  • Make sure the monitoring point can access an upstream aggregation point so that APM can capture the full variety of applications in use. This typically means being able to mirror traffic passing through a gateway or VLAN trunk, or allowing that traffic to pass through your AppNeta monitoring point.
  • Make sure that the aggregation point you choose is before any address translation so that private IPs are viewable.

Our recommendation: For ease of deployment, and to get the most out of APM with only one monitoring point, we recommend deploying at the distribution layer.

Adjust your firewall rules

Once you’ve decided where you want to deploy your monitoring point, consult your network administrator to make sure that devices in that part of the network have sufficient access to the Internet. This table lists the ports and protocols that need to be allowed through your firewall.

Download a config

You need to install a custom config that helps the device come online and connect back to our servers. You generate this config and a script to install it from inside APM. During that process you’ll include options for custom network settings like static IP, NTP, etc. Anything that is not addressed by the config can be done afterwards by one of our other management tools, e.g., admin API or web admin.

  1. Log in to login.appneta.com.
  2. Select an organization if you belong to more than one.
  3. If you’re setting up your first monitoring point, you’ll automatically be taken to the first step of the Add Monitoring Point wizard.
  4. If your organization already has monitoring points, you’ll have to navigate to the first step:
    1. Log in.
    2. Select an organization.
    3. Navigate to > Manage Monitoring Points.
    4. Click + Add Monitoring Points.
  5. Click Physical Monitoring Point.
  6. Choose USB Configuration.
  7. Follow the instructions that APM provides to generate the config and install script.
  8. Keep APM open. We’ll come back to it later.

Install the config

In the previous step you should have downloaded a .zip file from APM.

  1. Save the .zip to your USB stick.
  2. Making sure that your monitoring point is on and fully-booted, insert the USB stick.
  3. Look for the status LED to change from heartbeat to rapid beat.
  4. When the status LED returns to a heartbeat, go back to APM and click Assign Licenses.

If your network requires Internet traffic to be forwarded by web proxy, the monitoring point won’t be able to connect to APM immediately after the config script runs. This is because the monitoring point doesn’t yet have the proxy details.

If you find yourself outside the Add Monitoring Point workflow, log out and log back in. APM will take you back to the assign licenses step. Or, you can assign the monitoring point a license from > Manage Licenses.

Connect to the network

At this point, you must connect the monitoring point to the network.

  1. Verify that the switch you’ll be connecting to has its default port speed and duplex set to auto-negotiate.
  2. Using a standard Ethernet cable, connect the monitoring point to the switch using the Primary network connection in this table.

Configure the 10g network connection interface

The Eth7 port on the back of the r400 is a 10Gbps fiber-optic port that can be used for network connectivity as well as Delivery and Experience monitoring (see Secondary network connections here). It is not configured by default so it must be configured prior to use.

To configure the port:

  1. Download the Static IP interface or DHCP interface monitoring point config file from here.
  2. Save the file to an empty, fat32-formatted USB stick.
  3. Replace the elements in arrow brackets with appropriate values.
    • For example, replace “<interface_name>” with “eth7” and “<inet for ipv4 or inet6 for ipv6>” with “inet” (if you are using IPv4 on the interface).
  4. Insert the USB stick into your monitoring point.
  5. Wait for it to become ready.
    • The LCD screen cycles through system setting information beginning with the hostname.
  6. Remove the USB stick.

Cable the 10G network connection interface

Connect the monitoring point to the 10G network:

  1. Verify that the switch you’ll be using has its default port speed and duplex set to auto-negotiate.
  2. Using a Duplex LC multimode fiber-optic cable, connect Eth7 on the back of the r400 to the switch.
    • Eth7 is ready to use for 10G network connectivity and Delivery and Experience monitoring.

Cable the 10G Usage monitoring interface

The Eth6 port on the back of the r400 is a 10Gbps fiber-optic port that can be used for Usage monitoring. It comes pre-configured so no additional configuration is required. To connect the r400 for 10G Usage monitoring:

  1. Configure port mirroring on your switch so that the source mirror port is the one you want to monitor and the destination mirror port is the one you will connect to the r400.
  2. Using a Duplex LC multimode fiber-optic cable, connect Eth6 on the back of the r400 to the destination mirror port on the switch.
    • Eth6 is ready to use for 10G Usage monitoring.

Assign licenses

All monitoring points need a license before they can do anything. Every monitoring point comes with a base license that allows you to monitor a certain number of applications. Other licenses may be added as needed.

  1. Go back to APM where you should be prompted to assign the monitoring point a license.
  2. Assign it at least a base license—called ‘small’, ‘medium’, or ‘large’ depending on your device model.

If you find yourself outside the Add Monitoring Point workflow and there is an unlicensed monitoring point in your organization, navigate to > Manage Licenses to assign it one.

Set the device location

When adding a new monitoring point to APM, you are prompted to enter its location. This setting provides essential context for the data that the monitoring point collects. APM is all about monitoring from the perspective of your end users, and the location setting effectively declares where those users are geographically.

If you find yourself outside the Add Monitoring Point workflow and there is a monitoring point in your organization without a location set, you can set it from > Manage Monitoring Points > 50x50_trans.png > Edit Location.

Configure additional features

Once the monitoring point is connected to your network, you can configure it further based on your needs.

Add a physical interface m25, m30, m35, r40, r45, r400
Add a VLAN interface m22, m25, m30, m35, r40, r45, r400
Add a wireless interface m22, m25, m30, m35
Change the default interface m25, m30, m35, r40, r45, r400
Add static routes m22, m25, m30, m35, r40, r45, r400
Add a bridge interface (for Usage monitoring) r40, r45, r400
Enable IPv6 m25, m35, r45
Enable TACACS+ m22, m25, m30, m35, r40, r45, r400
Add 10G network connectivity r400
Add 10G Usage monitoring r400