Use the following steps to install a physical Monitoring Point in your network. The procedure creates a .zip file with the information necessary for the Monitoring Point to connect back to APM. The .zip file is then loaded onto the Monitoring Point using a USB stick. Once APM can communicate with the Monitoring Point, additional features can be configured.

  1. Prerequisites
  2. Connect to power
  3. Create an install file
  4. Load the install file
  5. Connect to the network
  6. Configure for web proxy if required
  7. Assign licenses
  8. Set the Monitoring Point location
  9. Cable for Usage monitoring
  10. Configure additional features
  11. Change default password
  12. Set up monitoring

Use this procedure for initial Monitoring Point setup only.
To reconfigure a Monitoring Point, see Configure additional features.


  • Determine the best place in your network to deploy the Monitoring Point.
  • Configure your firewall rules to enable the Monitoring Point access to APM.
    • The Monitoring Point can still be installed and configured without this step, but monitoring is not possible until it is done.
  • A USB stick (blank, FAT32-formatted) is required for this method of Monitoring Point setup. A surge-protected power source is required for Monitoring Point power.

Connect to power

Connect the Monitoring Point to surge protected power using the power cable(s) and/or power adapter provided. The power LED should be on. If not, press the power switch or power button.

Create an install file

To create the install (.zip) file:

  1. Log in to APM.
  2. Select an organization if you belong to more than one.
  3. If you’re setting up your first Monitoring Point, you’ll automatically be taken to the first step of the Add Monitoring Point wizard.
  4. If your organization already has Monitoring Points, navigate to > Manage Monitoring Points > Add Monitoring Points.
  5. Click AppNeta hardware.
  6. Click USB Configuration.
  7. Follow the instructions provided.
    • A .zip file is created.

Load the install file

To load the install (.zip) file on your Monitoring Point:

  1. Copy the .zip file to your blank USB stick.
  2. Confirm that your Monitoring Point is powered on and in a ready state.
  3. Insert the USB stick into your Monitoring Point.
    • The Monitoring Point will indicate that the USB stick has been inserted.
  4. Wait for your Monitoring Point to return to a ready state.
  5. Remove the USB stick.
    • The install file is loaded on your Monitoring Point.

Connect to the network

To physically connect the Monitoring Point to the network:

  1. Verify that the switch you’ll be connecting to has its default port speed and duplex set to auto-negotiate.
  2. Using a standard Ethernet cable, connect the Monitoring Point to the switch using the Monitoring Point’s Primary network connection (See Monitoring Points. Look in the “port descriptions” section for your Monitoring Point). A cabling diagram can be found in Monitoring Point Cabling.

Configure for web proxy if required

If internet traffic on your network is forwarded by a web proxy, you must configure the Monitoring Point with the proxy details.

Assign licenses

Every Monitoring Point is sold with a base license that allows it to monitor a certain number of applications. The base license must be assigned to the Monitoring Point in APM before it can be used. Optionally, add-on licenses can be assigned.

To license a Monitoring Point:

  1. Within APM, navigate to > Manage Monitoring Points.
  2. Wait for the new Monitoring Point to show up in the list (you may need to refresh your screen).
    • The Monitoring Point status should show “Connection Established” (Green circle with white check mark).
    • If it doesn’t appear after a few minutes, you’ll need to troubleshoot the problem.
  3. Assign a base license to the Monitoring Point.
  4. Optionally, assign add-on licenses as required.

Set the Monitoring Point location

When adding a new Monitoring Point to APM, you need to specify its location. This setting provides essential geographical context for the data that the Monitoring Point collects.

To set the location of the Monitoring Point:

  1. Enter the Monitoring Point location if prompted during the setup procedure.

Cable for Usage monitoring

In order to use Usage monitoring, the Monitoring Point must be cabled for it:

  1. Cable the Monitoring Point for Usage monitoring using one of the following methods:
    • Out-of-band setup—involves configuring port mirroring on your switch and connecting the destination mirror port on the switch to the Usage monitoring port on the Monitoring Point.
    • Inline setup—involves using the Monitoring Point’s bypass ports to pass network traffic through the Monitoring Point.

Configure additional features

Once the Monitoring Point is connected to your network, you can configure it further based on your needs.

Feature Applicable Monitoring Point
Add a physical interface m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000, v35
Add a VLAN interface m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000, v35
Add a wireless interface m22, m25, m30, m35, m50, m70
Add a static IP address m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000, v35
Change the default interface m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000, v35
Add static routes m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000, v35
Enable DNS m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000, v35
Enable 802.1X m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000, v35
Add an interface for Usage monitoring m70, r40, r45, r90, r400, r1000
Enable LDAP m25, m35, m50, m70, r45, r90, r1000, v35
Enable TACACS+ m22, m30, r40, r400
r90 - 10Gbps Delivery/Experience monitoring on port 4 r90
r90 - 10Gbps Usage monitoring on port 3 r90
r400 - 10Gbps Delivery/Experience monitoring on eth 7 r400
r400 - 10Gbps Usage monitoring on eth 6 r400
r1000 - 10/40/100Gbps Delivery/Experience monitoring on port 2 r1000
r1000 - 10Gbps Usage monitoring on port 3 r1000

Change default password

For security reasons, you should change the Monitoring Point password from its default.

Set up monitoring

At this point the Monitoring Point setup is complete. Continue the APM setup procedure at Set up monitoring.