Use the following steps to install a physical monitoring point in your network. The procedure creates a .zip file with the information necessary for the monitoring point to connect back to APM. The .zip file is then loaded onto the monitoring point using a USB stick. Once the APM can communicate with the monitoring point, additional features can be configured.
- Connect to power
- Create an install file
- Load the install file
- Connect to the network
- Configure for web proxy if required
- Assign licenses
- Set the monitoring point location
- Cable for Usage monitoring
- Configure additional features
- Set up monitoring
Use this procedure for initial monitoring point setup only.
To reconfigure a monitoring point, see Configure additional features.
A USB stick (blank, FAT32-formatted) is required for this method of monitoring point setup. A surge-protected power source is required for monitoring point power.
Connect to power
Connect the monitoring point to surge protected power using the power cable(s) and/or power adapter provided. The power LED should be on. If not, press the power switch or power button.
Create an install file
To create the install (.zip) file:
- Log in to APM.
- Select an organization if you belong to more than one.
- If you’re setting up your first monitoring point, you’ll automatically be taken to the first step of the Add Monitoring Point wizard.
- If your organization already has monitoring points, navigate to the first step:
- Log in.
- Select an organization.
- Navigate to > Manage Monitoring Points.
- Click + Add Monitoring Points.
- Click Physical Monitoring Point.
- Click USB Configuration.
- Follow the instructions provided.
- A .zip file is created.
Load the install file
To load the install (.zip) file on your monitoring point:
- Copy the .zip file to your blank USB stick.
- Confirm that your monitoring point is powered on and in a ready state.
- Insert the USB stick into your monitoring point.
- The monitoring point will indicate that the USB stick has been inserted.
- Wait for your monitoring point to return to a ready state.
- Remove the USB stick.
- The install file is loaded on your monitoring point.
Connect to the network
To physically connect the monitoring point to the network:
- Verify that the switch you’ll be connecting to has its default port speed and duplex set to auto-negotiate.
- Using a standard Ethernet cable, connect the monitoring point to the switch using the monitoring point’s Primary network connection (See Monitoring Points. Look in the “port descriptions” section for your monitoring point). A cabling diagram can be found in Monitoring Point Cabling.
Configure for web proxy if required
If Internet traffic on your network is forwarded by a web proxy, you must configure the monitoring point with the proxy details.
Every monitoring point is sold with a base license that allows it to monitor a certain number of applications. The base license must be assigned to the monitoring point in APM before it can be used. Optionally, add-on licenses can be assigned.
To license a monitoring point:
- Return to the browser tab where you are running APM.
- Navigate to > Manage Monitoring Points.
- Wait for the new monitoring point to show up in the list (you may need to refresh your screen).
- The monitoring point status should show “Connection Established” ().
- If it doesn’t appear after a few minutes, you’ll need to troubleshoot the problem.
- Assign a base license to the monitoring point.
- Optionally, assign add-on licenses as required.
Set the monitoring point location
When adding a new monitoring point to APM, you need to specify its location. This setting provides essential geographical context for the data that the monitoring point collects.
To set the location of the monitoring point:
- Enter the monitoring point location if prompted during the setup procedure.
- If you are outside the setup procedure, you’ll need to edit the monitoring point location.
Cable for Usage monitoring
In order to use Usage monitoring, the monitoring point must be cabled for it:
- Cable the monitoring point for Usage monitoring using one of the following methods:
Configure additional features
Once the monitoring point is connected to your network, you can configure it further based on your needs.
|Feature||Applicable Monitoring Point|
|Add a physical interface||m25, m30, m35, m50, m70, r40, r45, r90, r400|
|Add a VLAN interface||m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000|
|Add a wireless interface||m22, m25, m30, m35, m50, m70|
|Add a static IP address||m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000|
|Change the default interface||m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000|
|Add static routes||m22, m25, m30, m35, m50, m70, r40, r45, r90, r400, r1000|
|Add an interface for Usage monitoring||m70, r40, r45, r90, r400, r1000|
|Enable IPv6||m25, m35, m50, m70, r45, r90, r1000|
|Enable LDAP||m25, m35, m50, m70, r45, r90, r1000|
|Enable TACACS+||m22, m30, r40, r400|
|r90 - 10Gbps Delivery/Experience monitoring on port 4||r90|
|r90 - 10Gbps Usage monitoring on port 3||r90|
|r400 - 10Gbps Delivery/Experience monitoring on eth 7||r400|
|r400 - 10Gbps Usage monitoring on eth 6||r400|
|r1000 - 10Gbps Delivery/Experience monitoring on port 2||r1000|
|r1000 - 10Gbps Usage monitoring on port 3||r1000|
Set up monitoring
At this point the monitoring point setup is complete. Continue the APM setup procedure at Set up monitoring.