For networks that require Internet traffic to be forwarded by a web proxy, the monitoring point must be configured to connect to your proxy server.

The proxy settings only affects how the monitoring point connects and reports data back to APM. It is not used for performance monitoring.

Physical and virtual monitoring points

Web Admin

  1. Log in to Web Admin.
  2. Navigate to Appliance Configuration > Proxy Configuration.
  3. Enter proxy information:
    • Proxy Address - the IP address of the proxy server.
    • Proxy Port - the port the proxy server is listening on.
    • Proxy Username - a valid user name on the proxy server (if authentication/authorization is required).
      • Only basic and digest authentication protocols are supported. NTLM and Kerberos are not supported.
    • Proxy Password - the password for the username specified (if authentication/authorization is required).
  4. Click Save.
    • Wait for the sequencer process to restart.
  5. Click Home.
  6. Verify that the device connected to APM.
    • In the Sequencer Status pane, Server connections should show “Connected to <APM-url>”

Web Admin

  1. Log in to Web Admin.
  2. Navigate to Appliance Settings > Proxy.
  3. Enter proxy information:
    • Proxy Address - the IP address of the proxy server.
    • Proxy Port - the port the proxy server is listening on.
    • Username - a valid user name on the proxy server (if authentication/authorization is required).
      • Only basic and digest authentication protocols are supported. NTLM and Kerberos are not supported.
    • Password - the password for the username specified (if authentication/authorization is required).
  4. Click Submit.
  5. Wait for the sequencer process to restart.
  6. Click Home.
  7. Verify that the device connected to APM.
    • The Appliance Connected field should show “Yes”.

Software monitoring points

To configure the software sequencer to use your proxy server:

  1. Find seq.config.sample.
    • Its location will vary depending on your operating system:
      • Windows: C:\Program Files (x86)\AppNeta\Sequencer\config
      • Linux: /opt/pathview/config
      • OSX: /Library/PreferencePanes/AppNetaSequencer.prefPane/Contents/Resources/config
  2. Save a copy and rename it seq.config.
  3. Edit seq.config.
  4. Uncomment the proxy config lines and fill in your proxy details:
    • Proxy Address - the IP address of the proxy server.
    • Proxy Port - the port the proxy server is listening on.
    • Proxy Username - a valid user name on the proxy server (if authentication/authorization is required).
      • Only basic and digest authentication protocols are supported. NTLM and Kerberos are not supported.
    • Proxy Password - the password for the username specified (if authentication/authorization is required).
  5. Save your changes.
  6. Restart the software sequencer:
    • Windows:
      1. Navigate to Control Panel > All Control Panel Items > Administrative Tools > Services
      2. Right-click AppNeta Sequencer Service and select Stop.
      3. Right-click AppNeta Sequencer Service and select Start.
    • Linux (as root user):
      1. Find the PID of the software sequencer process: netseq-linux.
        • Enter ps -aux.
      2. Kill the sequencer.
        • Enter kill <PID>.
      3. Restart the sequencer.
        • Enter /opt/pathview/netseq-linux -b.
    • OSX: (as a user with administrative access)
      1. Open System Preferences.
      2. Double-click AppNeta Sequencer.
      3. Enter your password and click OK.
      4. Click Restart.