Ports Needed Through the Firewall

Once you’ve decided where you want to deploy your monitoring point, you should consult your network administrator on what level of access to the internet is permitted from that network segment based on this table. Your monitoring point will definitely need to be able to connect to our servers. Beyond that, the port and protocol requirements are mostly based on what features you intend on using.

APM servers
Assigned server
	Outbound	TCP	80	A monitoring point attempts to connect to APM on port 80, then 8080; whether you are connecting directly or through a proxy, you must allow outbound TCP connections to your assigned server on one or both of these ports. Log in to APM and look in your browser address bar to discover the name of your assigned server.
	Outbound	TCP	8080
	e.g., app-01.pm.appneta.com
Relay server
	Outbound	TCP	443	An monitoring point first tries to connect to your assigned server on port 80, then 8080. If it cannot—for example, when your security policy disallows HTTPS—the monitoring point attempts to connect to APM via an SSL relay server. In this case, you must allow outbound TCP connections on port 443 to this server.
	mp-relay.pm.appneta.com
Capture server
	Outbound	TCP	443	Capture servers receive flow records and packet captures, and provide a reverse proxy for SSL connections from the APM server to monitoring points. You must allow outbound TCP connections on port 443 to all of these servers.
	cap-01.pm.appneta.com cap-02.pm.appneta.com cap-03.pm.appneta.com
Upgrade repository
	Outbound	TCP	80	You must allow outbound TCP connection on port 80 to this server so that your monitoring point can download new software versions.
	appliance-repo.pm.appneta.com
	Outbound	TCP	80	You must allow outbound TCP connections on port 80 and 443 to this server so that your monitoring point can download new software versions.
	Outbound	TCP	443
	mp-repo-proxy.pm.appneta.com
	Outbound	TCP	80	(Optional) You may allow outbound TCP connections on port 80 and 443 to this server in case the monitoring point is ever not able to connect to mp-repo-proxy.pm.appneta.com.
	Outbound	TCP	443
	s3.amazonaws.com
Proxy server
	e.g., permit tcp host device-ip host proxy-ip eq proxy-port	If HTTP traffic is directed to a proxy server, make sure that no ACLs prevent the monitoring point from connecting to it. This might be the case if the monitoring point is deployed in a subnet reserved for network infrastructure rather than end-stations. If the proxy service requires authentication, it must use either basic or digest authentication; NTLM and Kerberos are not supported. See the proxy setup page: physical monitoring point or software sequencer.
NTP server
	Outbound	UDP	123	Unless you have your own NTP server, the monitoring point needs an outbound connection for NTP to ensure precise time stamping.
	pool.ntp.org
DNS server
	Outbound	UDP	53	DNS is required for hostname to IP resolution.
Web admin
	Outbound	TCP	443	When you access web admin via the manage monitoring points page, a capture server provides a reverse proxy so that your connection remains secure.
	cap-02.pm.appneta.com cap-03.pm.appneta.com
Delivery Monitoring
	Outbound	TCP	443	Allow TCP 443 so that the monitoring point can perform TCP traceroute.
	Inbound + Outbound	ICMP		ICMP is the instrument for delivery monitoring on single-ended paths, so it is essential that these messages are allowed in the outbound direction.
	echo-request, echo-reply, time-exceeded, port-unreachable, fragmentation-needed
	Inbound	UDP	3239	Allow UDP 3239 inbound so that monitoring points can coordinate dual-ended monitoring.
	Outbound	UDP	3239	Allow UDP 3239 outbound so that monitoring points can coordinate dual-ended monitoring and perform UDP traceroute.
	Inbound	UDP	45056-49151	Allow inbound and outbound UDP messages on this range so that monitoring points can perform dual-ended monitoring, continuous monitoring traceroute using the port-unreachable method, voice tests, and QoS alerting. Customize this range.
	Outbound	UDP	45056-49151
	Outbound	UDP	49152-65535	APM sends UDP packets to ports in the stated range as part of QoS diagnostics, path MTU determination, and network discovery. ICMP port-unreachable messages are expected in response. Keep in mind that path targets must actually respond with an ICMP port-unreachable for any of these processes to be successful.
	Outbound	UDP	161	Allow outbound UDP messages on port 161 so that monitoring points can query network devices via SNMP.
Path Plus
	Outbound	UDP	7	UDP port 7 is used for traceroute in Path Plus.
	Outbound	TCP	3236	Allow outbound TCP and UDP messages on port 3236 so that PathTests can target monitoring points. The source and target monitoring points coordinate on TCP 3236 before and after tests, so it must be opened even if the testing protocol is UDP.
	Outbound	UDP	3236
Voice/Video
	Inbound	UDP	3239	Monitoring points coordinate over UDP 3239 for voice and video tests: allow outbound for source monitoring points and inbound for target monitoring points.
	Outbound	UDP	3239
	Inbound	UDP	5060	Video and voice tests can use one of two signaling protocols: SIP uses port 5060, and H.323 uses port 1720; if you need to use different ports for signaling, open a support ticket.
	Outbound	UDP	5060
	Inbound	UDP	1720
	Outbound	UDP	1720
	Inbound	UDP	45056-49151	For video and voice tests, RTP and RTCP automatically select ports between 45056-49151.
	Outbound	UDP	45056-49151
Experience monitoring
	Outbound	TCP	80	Outbound TCP connections on port 80 are essential to web monitoring. Allow outbound connections on port 443 if a scripted transaction will include logging in to the target site.
	Outbound	TCP	443
SNMP
	Outbound	UDP	162	Allow outbound UDP messages on port 162 so that monitoring points can send SNMP traps.