Experience monitoring provides you insight into how web applications are performing from a user’s perspective. It does this by running scripts that emulate the workflow of a typical user. These scripts are run at regular intervals on a continuous basis from Enterprise Monitoring Points strategically located on your network and/or from Global Monitoring Points located around the world. Each time a script is run, the monitoring point measures the amount of time taken by the browser, the network, and the server running the application. It also breaks down the measurements by milestone within the script. All measurements are sent back to APM for analysis and presentation. In addition, you can set alerts that notify you whenever application performance is outside of acceptable limits.

Because the scripts are run from user locations against the same applications your users are running, and generate network traffic in the same way users do, the monitoring results accurately reflect the application performance experienced by your users. Because the scripts are run at regular intervals, the results show how application performance changes over time. Performance-affecting changes made to the network, to the servers running the applications, or to the applications themselves, are easily identified within APM.